COVID-19 Delivery Notice.
Australia Post is currently experiencing delays across Australia from their Distribution Centres.
We do our best to make sure all parcels are received in reasonable time, however, it is out of our control once its sent with Australia Standard Post.
Due to this, we have added another delivery service in Sendle. This service is also experiencing some delays but not as extreme in length of delivery time. Between 2-7 days for Metro Melb from our Melbourne despatch store with Interstate deliveries being 3-14 days at this stage.
Sendle do not currently deliver to remote areas or PO Boxes.
We Thank You for your understanding, patience and continued loyalty from all our customers and hope that you and your loved ones are well during these times. The team at Exotique wish you all health and happiness going forward.
Stay safe everyone xx
Sendle Delivery Prices are as follows:
Up to 1kg parcels $10.95
1kg - 3kg parcels $13.95
3kg - 5kg parcels $15.95
5kg - 10kg $22.95.
Standard delivery within Australia - Australia Post
All goods are dispatched from Melbourne, Victoria, Australia and are delivered by Australia Post and Sendle.
Most orders are dispatched from our warehouse within 1-3 business days.
Upon dispatch we will send you a notification email and your order should arrive within 3-7 business days for standard delivery.
Please note it can take longer to WA, remote and regional areas. Please note that we rely on our delivery partners to successfully deliver within their recommended service time frames.
We use AusPOST's eParcel system to deliver items Australia-wide from our Online Store in Victoria.
For Australian standard deliveries, please see below shipping charges:
$10.00 Flat Rate postage and handling within Australia - Australia Post Service Only.
FREE delivery on orders over $100 for all delivery services.
For Australian standard deliveries, please see below guideline, as to when you should receive your parcel:
- Melbourne metro: 1-7 business days delivery from despatch
VIC Regional, Sydney & Brisbane: 2-3 business days delivery from despatch
NSW Regional, QLD Regional, Adelaide: 3-4 business days delivery from despatch
SA Regional, Tasmania: 4-5 business days delivery from despatch
Darwin: 5-6 business days delivery from despatch
Perth: 5-7 business days delivery from despatch
WA Regional, NT Regional: 6-7 business days delivery from despatch
Please note that some rural locations may take slightly longer. Once your order leaves our warehouse, you will receive an email from AusPOST with your tracking number, after which you can track your delivery. Please contact AusPOST for any inquiries about your order, as once this leaves our Online store, it is in the hands of AustPOST.
We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia. If you are not at home at the time of delivery a notification card will be left for collection at your local post office.